Shipping + Returns
Your order will ship within 24-72 hours after payment clears Monday - Friday. We use only secure forms of payment to accept Visa, Mastercard, American Express, Diners Club, JCB, Discover, Paypal & Apple Pay. Orders cannot be shipped Cash on Delivery [COD] or Check.
U.S. DOMESTIC SHIPPING
Orders above $100 - earn FREE SHIPPING sent via USPS.
Orders under $100 - USPS shipping costs vary per order.
International Orders OR Expedited - shipping is available at an added cost.
Once your payment has cleared and order has processed, we will ship within 1-2 business days. [both for free + expedited shipping] Please note that Carrier delays are outside of our control.
U.S. DOMESTIC RETURNS OR EXCHANGES
WE OFFER RETURNS WITHIN 14 DAYS AND AND EXCHANGES WITHIN 30 DAYS OF THE ORIGINAL ORDER DATE.
RETURNS AND EXCHANGES are only accepted for online purchases made via bromeliaswimwear.com. If you purchased a Bromelia item from another website, the Bromelia retail store, or a third-party store, you must contact them directly.
All items are quality controlled and checked for any faults before they are shipped to our customers. Should you receive an item that is not in perfect condition please contact customer service immediately by email at firstname.lastname@example.org. Bromelia happily accepts exchanges & returns, within 14 days from the original order date. To be eligible for an exchange/return, your item must be (1) shipped before the 14-day grace period for returns and 30-day grace period for exchanges; (2) in the original, undamaged packaging; (3) not worn; (4) not altered; (5) not washed; (6) nor damaged in any way. All tags must be fully attached at the time of return.
Items discounted 50% Off or more and Gift Cards are FINAL SALE.
EXCHANGES: Visit our EASY EXCHANGES site and we will send you a FREE shipping label. You have 30 days to make an exchange.
RETURNS: You can opt to return the package in 2 ways. You have 14 days to make a return.
1- Receiving a return label directly from us at a cost of $7 debited from your original purchase
2- Mail the package back on your own. Either way, your return must begin through our EASY RETURNS site.
Once the return is received and inspected, we will send a notification by email that the item has been received and whether or not it has been approved for a full refund. If the item is approved, a credit will be processed and should appear back on your payment method within 5 to 10 business days upon receiving the original items. All shipping and handling charges [if any], gift cards, and store credit are nonrefundable. We are unable to accept returns for items purchased at other retail locations or other websites. The shipper must make all claims for packages lost or damaged in transit. Bromelia is not responsible for delays in shipping or delivery due to forces outside of our control such as weather, natural disaster, or pandemic. Bromelia does not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse the return of any merchandise that does not meet the above return requirements at Bromelia’s sole discretion.
ALL INTERNATIONAL SALES ARE FINAL AND RETURNS WON'T BE ACCEPTED.
Shipping costs are based on customer's location and package weight and will be sent via UPS.
DUTIES + TAXES
THE INTERNATIONAL CUSTOMER IS RESPONSIBLE FOR ALL APPLICABLE TAX AND DUTIES. The amount of applicable duty, tariffs, taxes, and vat will vary by country. They are not prepaid at time of purchase. You might be contacted by customs once your order has arrived to settle any additional charges in order for the package to be released.
We offer various shipping options. International customers may ship to multiple addresses by placing a separate order for each shipping address. We can't ship single international orders to multiple addresses at this time. Once your transaction is complete, see a shipping range specific to your destination in checkout. Please note that shipping windows are estimates and delivery dates cannot be guaranteed.
Bromelia is not responsible for lost or stolen packages if confirmed delivery by USPS or UPS Tracking. The customer assumes full responsibility for any loss or damage to these items. If a shipment has been sent but is not received, the receiving party has the responsibility of contacting the shipper. A tracking number is provided and we will do our best to assist you. If you are not completely satisfied or if there is a discrepancy with your order, retain all documentation/packaging and contact customer service immediately by email at email@example.com.
By shopping on bromeliaswimwear.com, you agree to these terms & conditions.