Shipping + Returns
Your order will ship within 1 business day after payment clears. We use only secure forms of payment to accept Visa, Mastercard, American Express, Diners Club, JCB, Discover, Paypal & Apple Pay. Orders cannot be shipped Cash on Delivery [COD] or Check.
U.S. DOMESTIC SHIPPING
Shipping is FREE and will be sent via USPS First Class Service. You can choose expedited shipping at an added cost.
For U.S. Next-Day Shipping, orders must be received before 10 am.
U.S. DOMESTIC RETURNS OR EXCHANGES
WE OFFER RETURNS AND EXCHANGES WITHIN 21 DAYS OF SHIPPING.
RETURNS AND EXCHANGES are only accepted for online purchases made via bromeliaswimwear.com. If you purchased a Bromelia item from another website, the Bromelia retail store, or a third-party store, you must contact them directly.
All items are quality controlled and checked for any faults before they are shipped to our customers. Should you receive an item that is not in perfect condition please contact customer service immediately by email at email@example.com. Bromelia happily accepts exchanges & returns, within 21 days of shipping. To be eligible for an exchange/return, your item must be (1) shipped before the 21-day grace period; (2) in the original, undamaged packaging; (3) not worn; (4) not altered; (5) not washed; (6) nor damaged in any way. All tags must be fully attached at the time of return.
Items discounted 50% Off or exchangeable or returnable for store credit.
You can opt to return the package in 2 ways: 1- Receiving a return label directly from us at a cost of $6 debited from your original purchase or 2- Mail the package back on your own. Either way, please begin the process through our easy returns.
Once the return is received and inspected, we will send a notification by email that the item has been received and whether or not it has been approved for a full refund. If the item is approved, a credit will be processed and should appear back on your payment method within 5 to 10 business days upon receiving the original items. All shipping and handling charges [if any], gift cards, and store credit are nonrefundable. We are unable to accept returns for items purchased at other retail locations or other websites. The shipper must make all claims for packages lost or damaged in transit. Bromelia is not responsible for delays in shipping or delivery due to forces outside of our control such as weather, natural disaster or pandemic. Bromelia does not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse the return of any merchandise that does not meet the above return requirements at Bromelia’s sole discretion.
ALL INTERNATIONAL SALES ARE FINAL AND RETURNS WON'T BE ACCEPTED.
Shipping costs are based on customer's location and package weight and will be sent via UPS.
DUTIES + TAXES
THE INTERNATIONAL CUSTOMER IS RESPONSIBLE FOR ALL APPLICABLE TAX AND DUTIES. The amount of applicable duty, tariffs, taxes, and vat will vary by country. They are not prepaid at time of purchase. You might be contacted by customs once your order has arrived to settle any additional charges in order for the package to be released.
We offer various shipping options. International customers may ship to multiple addresses by placing a separate order for each shipping address. We can't ship single international orders to multiple addresses at this time. Once your transaction is complete, see a shipping range specific to your destination in checkout. Please note that shipping windows are estimates and delivery dates cannot be guaranteed.
Bromelia is not responsible for lost or stolen packages if confirmed delivery by USPS or UPS Tracking. The customer assumes full responsibility for any loss or damage to these items. If a shipment has been sent but is not received, the receiving party has the responsibility of contacting the shipper. A tracking number is provided and we will do our best to assist you. If you are not completely satisfied or if there is a discrepancy with your order, retain all documentation/packaging and contact customer service immediately by email at firstname.lastname@example.org.
By shopping on bromeliaswimwear.com, you agree to these terms & conditions.